Thank you so much for taking the time to share your thoughts and detailed feedback on the Pacsafe® GO 34L Anti-Theft Carryon Backpack. We truly appreciate your insights—they help us improve and better meet the needs of travelers like you.
We’re sorry to hear that the bag didn’t fully meet your expectations, but we’re grateful for your suggestions. Your points about the Roobar Deluxe Locking System, a rear zippered pocket for travel documents, a wider luggage pass-through strap, and a more discreet logo design are all valuable and will be shared with our product development team for future consideration.
We also wanted to kindly point out that the GO 34L does include a side pocket designed for quick access to a reusable water bottle or small umbrella. It’s possible this feature may have been overlooked, and we hope it adds a bit more convenience to your experience with the bag.
We’re always striving to balance security, functionality, and style, and your feedback helps us get closer to that goal. If you have any further suggestions or questions, please feel free to reach out—we’d love to hear more from you.
Thank you very much.